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Managing Your Spending
At Gold River Star Casino, we understand that problem gambling can have serious consequences on your life. We want to provide you with the necessary tools to maintain control over your gaming habits and ensure a safe experience for all our players.
Deposit Limits
To prevent excessive spending, we allow you to set deposit limits on your account. These limits apply to daily, weekly, or monthly deposits. To adjust these limits, please visit the 'Account Settings' section of your profile.
Session Timeouts
We also offer session timeouts to help you maintain control over your gaming sessions. You can set these reminders for 20-120 minutes at intervals. This feature is designed to encourage responsible play and prevent extended gaming sessions.
Loss Limits
Optional loss limits allow you to cap your losses on a daily, weekly, or monthly basis. These limits apply automatically once they are activated.
Self-Exclusion
We understand that sometimes players need to take a break from gaming. Our self-exclusion feature allows you to temporarily or permanently suspend your account for 7 days, 30 days, 60 days, or 90 days. To initiate the self-exclusion process, please contact our support team.
Reality Checks
To further help you maintain a healthy gaming experience, we offer reality checks at intervals of 15/30/60 minutes. These reminders will pop up during your gaming sessions to encourage responsible play.
Account Cooling-Off Periods
We also enforce a mandatory 24-hour cooling-off period before any account limit increases can be processed. This ensures you have sufficient time to reflect on your gaming habits and make informed decisions about your spending limits.
Responsible Gaming Tools and Resources
While we strive to provide a safe environment for all our players, it's essential to acknowledge that problem gambling can affect anyone. If you're concerned about your gaming habits or know someone who may be struggling with responsible gaming practices, please refer them to the following resources:
We encourage all our players to maintain a balanced approach to gaming. If you have any questions or concerns about these tools and resources, feel free to reach out to our support team for guidance.
Disclaimer
Please note that Gold River Star Casino is not licensed by the UK Gambling Commission and may not be in compliance with UK regulations. Players from restricted jurisdictions should exercise caution when playing on our platform.
